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Media Request Options - Media Library and File Uploads

Requesting Media Files in GO Smart

There are two distinct methods for collecting media files from your applicants, each suited for different needs.

Last updated on 08 Apr, 2026

🖼️ Option 1: Using the Media Library Module (The "Portfolio" Approach)

This option treats each applicant's uploads as a central, reusable media portfolio.

Admin Setup Steps:

  1. Set the Rules: Go to Front End Manager and to the Media Library Module to choose which file types are allowed and how much space users have.

  2. Add the Page: Go to Grant Editor and choose Cycle Pages. Add a Media Library Page.

  3. Finish Setup: Edit the page to choose the specific settings and instructions for your applicants.

📝 Notes:

  • How it Works: You set up the library settings first, then add a Media Library Selection page to your form. This lets applicants pick files they have already uploaded.

  • Applicant Experience: This is a two-step process. First, they upload files to their library. Second, they select those files to add to their application.

  • Reviewer Experience: Panelists and reviewers will see small "thumbnail" images of the files. They can click these to open a Support Materials viewer, where they can view all uploaded files, including videos and audio, directly in the pop-up window.

  • Best For: When you need many different file types, or when applicants need to use the same files for multiple grants.

👉 Read the Media Library Module tutorial for detailed steps.

👉 Read the Create a Media Library Selection page tutorial for detailed steps.

image.png

📸 Image displaying the applicant side of the Media Library.


⬆️ Option 2: Custom Narrative Pages (The "Direct Upload/Link" Approach)

This method lets applicants upload files or paste links directly into a form without using a media library.

Admin Setup Steps:

  1. Add Fields: Go to the Grant Editor tab and choose Cycle Pages subtab. On a Custom Narrative page, add a File Upload question for docs/images or a Text Field question for video/audio links.

  2. Label the Fields: Give each question clear instructions, like “Upload your resume” or “Link to your video.”

📝 Notes:

  • How it Works: Use File Upload fields for images or documents. Use "Text Fields" for links to sites like YouTube. Remind applicants to include "https://" so the links work.

  • Applicant Experience: This is a one-step process. They upload files or paste links directly into the form.

  • Panelist Experience: Files appear as links. When clicked, they will open in the browser or download to the reviewer's computer.

  • Limitations: The Upload File question only supports PDF, Word, Excel, and JPG/PNG files. Documents must be under 10MB, and images must be under 1000 x 1000 px.

  • Best For: Simple, one-time submissions or when applicants are just sharing links to videos hosted on other sites.

🎥 11-second video showing the process of uploading a file with the upload file button inside an application.


Choosing the Right Option:

Use the Media Library if you need:

  • Applicants to reuse files over time.

  • To host video and audio files directly in the system.

  • Reviewers to see image "thumbnails" instead of just links.

Use Direct Uploads/Links if you need:

  • A quick setup.

  • Only simple images or documents.

  • Applicants to paste links to videos hosted elsewhere.

Quick Decision Tip

If your applicants need a "hub" for high-quality images, video, or audio, choose the Media Library. For a simple, one-time upload or link, Direct Uploads/Links are usually best.

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